At Purition our promise is to deliver great tasting natural products that help make you feel in your prime. We pride ourselves in providing outstanding customer service and delivery service. If you are not pleased with your order, we would be happy to hear from you and will offer an exchange or refund if we are notified within 20 days of your product delivery.
Get a refund or exchange in 3 simple steps…
Step 1: Please give us a call on 01743 444 397 and our customer care team will complete a returns form (for refunds and exchanges) and email you instructions for product return.
Step 2: Print the form and complete all mandatory sections. Include the completed form with the product and return the order by post, please request a free proof of postage.
Step 3: Once we receive the returned item, we will either credit your payment account within 14 days or exchange your product if that is what you have requested.
Customer care: +44 (0)1743 444 397
Opening Hours: Monday to Friday: 09.00 – 17:00 (GMT)
Outside of hours, please leave a message and we will call you back during opening hours.
